Enterprise Integration & Modernization

SAP and Oracle don't need replacing — they need to actually talk to everything else you run

We build the integration layer connecting SAP, Oracle, and CRM platforms to your other enterprise systems — shop-floor data, custom applications, data warehouses — via API and middleware, without touching how your core ERP or CRM itself is configured.

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The challenges you're facing

SAP or Oracle running as the system of record but disconnected from shop-floor, custom application, or data warehouse systems that need the same data

CRM data living separately from ERP order and fulfilment data, requiring manual reconciliation for anything cross-functional

Integration attempts stalled because the team lacks the specific API and middleware expertise these platforms require

The Integration Layer, Not a Platform Replacement

We scope and build integration specifically — connecting SAP or Oracle ERP and CRM platforms to the other systems in your environment via their API layers (SAP OData/RFC, Oracle REST APIs, standard CRM APIs) and appropriate middleware. This is an integration engagement, not an ERP implementation or reconfiguration project: your core SAP, Oracle, or CRM system stays as-is, and we build the connective layer to whatever else needs to read from or write to it.

What you get

Integration Scoping & API Assessment

Identify which data needs to flow between SAP/Oracle/CRM and your other systems, and assess the relevant API and middleware options for each platform.

Middleware & Data Flow Design

Design the integration architecture — direct API, message queue, or integration platform — matched to the volume and urgency of each data flow.

Integration Build & Testing

Build the integration connections with proper error handling, retry logic, and data validation, tested against realistic data volumes before go-live.

Monitoring & Handover

Deploy monitoring for the integration layer itself, with clear documentation and alerting so integration failures are caught immediately, not discovered downstream.

Technologies & tools

SAP ODataSAP RFCOracle REST APIsREST APIsMessage QueuesAzure Integration ServicesMuleSoftTerraform

Representative Implementation

Composite example based on common implementation patterns and engineering experience — not a specific named customer.

Manufacturing — SAP ERP with Disconnected Shop-Floor Systems

Before

SAP running as the ERP system of record, with production order status, inventory consumption, and quality data from shop-floor systems reconciled manually via end-of-day export rather than flowing automatically.

After

Integration layer built connecting shop-floor production and quality data into SAP via OData APIs, with production order status and inventory consumption updating automatically instead of through manual end-of-day reconciliation.

Manual end-of-day reconciliation between shop-floor systems and SAP replaced by automated, near-real-time data flow — consistent with the same ERP integration pattern used across SG2's Manufacturing & Industry 4.0 practice

Frequently Asked Questions

Common questions from enterprise and mid-market teams across India and internationally.

Is this the same as being a SAP or Oracle implementation partner?

No — this is specifically integration work: connecting an existing SAP, Oracle, or CRM deployment to other systems in your environment via API and middleware. It doesn't include core ERP implementation, module configuration, or platform certification work, which are a different scope handled by dedicated SAP or Oracle implementation partners.

Do you need admin access to our SAP or Oracle system to build this integration?

Typically no more than API-level access scoped to the specific integration — most SAP and Oracle integration work happens through their published API layers (SAP OData/RFC, Oracle REST APIs) rather than requiring broad administrative access to the core system.

How do you handle the different data formats and update frequencies between SAP/Oracle and shop-floor or custom systems?

This is the core of the integration design — matching update frequency and data format to what each system actually needs. Time-sensitive events (a quality hold, a critical stock alert) get near-real-time API-based integration; less urgent data (routine inventory reconciliation) can run on a scheduled batch pattern, which is simpler and lower-risk to build and maintain.

Can this integration work alongside a broader manufacturing digitalization project?

Yes — this is frequently the exact integration layer described in SG2's ERP and MES Integration work under the Manufacturing & Industry 4.0 practice, where SAP or Oracle is the ERP system of record being kept in sync with shop-floor production and quality data.

Ready to get started?

Tell us about your situation and we'll respond with a tailored assessment within one business day.